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The E-commerce Mirage: Why Your Website is Burning the Cash Your Store Makes

1 min readRetail Lemon Insights
In-store sale beside parcels, returns and accumulated e-commerce costs

The Online Store Trap

You have a physical store that works. You know your customers by name, your stock moves, and the cash register rings every day. Then, someone tells you that "you have to be online or you don't exist." You spend 3,000 euros on a website, another 500 a month on "positioning," and you start uploading products.

Six months later, you realize the website has sold 400 euros total. Meanwhile, it has consumed dozens of hours of your time, shipping costs have eaten your margin, and you are paying more for software than what you earn in profit. Your physical counter is subsidizing a digital hobby that is bleeding you dry.

The Math of the Digital Lie

Selling online is not "cheaper because you don't pay rent." In a physical store, "organic traffic" is the person walking past your window. Online, your window is on the 50th floor of a building in a dark alley. To get people to see it, you have to pay the toll: Facebook, Instagram, or Google Ads.

Let's look at the "Back-of-the-Envelope Math" for a 50-euro product:

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