What should I do if an employee is underperforming?

To solve "What should I do if an employee is underperforming", start with one small measurable decision inside the counter, displays and morning or afternoon peaks. In a coffee shop, the key is to improve team, shifts and service quality without losing the personal touch.

The aim is to solve it without losing the personal touch or making operations heavier. That means looking at team, shifts and service quality, but grounded in the counter, displays and morning or afternoon peaks. You do not need a large system: choose a few useful facts, review them in the same way and turn them into one concrete action.

What to check first