What should I do if an employee is underperforming?

To solve "What should I do if an employee is underperforming", start with one small measurable decision inside counter service, replenishment and responsible advice. In a pharmacy, the key is to improve team, shifts and service quality without losing the personal touch.

The aim is to solve it without losing the personal touch or making operations heavier. That means looking at team, shifts and service quality, but grounded in counter service, replenishment and responsible advice. You do not need a large system: choose a few useful facts, review them in the same way and turn them into one concrete action.

What to check first